This privacy policy explains how Paw Perfect handles personal data when you use the website, send an enquiry, or arrange a grooming appointment. It applies to our pet grooming studio in Malaysia and is written for general website use.
When you contact Paw Perfect, we may process your name, email address, phone number if you choose to provide it, your message, the pet details you include, and the grooming service you request. We also process limited technical data such as server request metadata and browser or device information needed to run the website securely and deliver pages properly.
We receive personal data when you submit a contact form, send an email, call us, or share details during a pre-visit consultation. Technical information is collected through normal website use and system logs. We do not rely on tracking for analytics or advertising on the basis of the facts confirmed for this site.
We use cookies for essential site operation and to remember privacy preferences. No analytics or marketing cookies are confirmed as active for this website, and we do not state that such uses are in place unless they are added later.
The website uses essential cookies needed for basic operation and cookies that store privacy preferences. You can usually block or delete cookies in your browser, but some site functions may not work as intended if essential cookies are disabled.
We use personal data to answer contact requests, arrange or confirm appointments, provide pre-visit guidance, support website security, and deliver the site technically. We may also use limited information to keep internal records and to manage repeat-visit reminders where you have chosen to receive them.
Where we use outside support for website delivery or message handling, those parties receive only the information needed to perform their role. They are expected to handle the data securely and not use it for unrelated purposes.
We may share personal data with service providers that help us operate the website, deliver technical functions, or respond to enquiries. We may also disclose information if required by law, to protect the security of the website, or to support a legitimate business record-keeping process. We do not state that analytics or advertising partners are used on the basis of the confirmed facts for this site.
Privacy rights lifecycle
You may ask us to access, correct, or update the personal data we hold about you, and you may also object to or limit certain uses where the law allows. If you want us to stop using optional contact details, we will review the request and explain any limits that apply.
To make a privacy request, use one of the contact methods listed in this policy and describe what you want us to do. We may need enough information to verify the request and locate the relevant record before we respond.
Enquiry records, appointment details, and related notes are kept for a practical period that allows us to respond, manage the service, and maintain business records. When data is no longer needed, we delete it or make it non-identifiable where that is appropriate.
If this privacy policy changes, we will update the page and use a reasonable method to draw attention to material changes where appropriate. The version in effect is the one published on the website at the time you review it.
Use these contact details for questions about this policy or the handling of your personal data.
